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PerpeX Practical B-School

Cancellation and Refund Policy

This policy covers every course and programme you can pay Perpex for. Find the section for what you bought.

1. Online courses (bought on lms.perpexbschool.com)

  • You can ask for a full refund within 7 days of purchase, as long as you have completed less than 20% of the course and no certificate has been issued.
  • Write to support@perpexbschool.com from the email you bought with, and include your receipt number (starting PX-) or your Razorpay payment ID.
  • Access ends when the refund is issued.
  • Refunds are not available after 7 days, after 20% of the course is completed, or where the account or materials were shared.
  • Bundles (tracks): the rules apply to the whole bundle.
  • All-access pass: you can cancel at any time to stop the next renewal. You keep access until the end of the paid period. Part-periods are not refunded.

2. Practical HR Management Course (live online, by PlaceX)

  • Fees, including the admission fee, are not refundable once paid. This applies if you cancel, or do not join, for any reason.
  • We admit a limited number of students to each batch and close admissions once it is full, so a seat that is cancelled or not taken up cannot be filled.
  • If we cancel a batch, we refund everything you paid, automatically.
  • No other refunds are given.
  • If you stop attending, any instalments not yet due are cancelled, and access to classes and the learning platform ends.

3. BYOB: Build Your Own Business (in person, Kozhikode)

  • Fees, including the admission fee, are not refundable once paid. This applies if you cancel, or do not join, for any reason.
  • We admit a limited number of students to each cohort and close admissions once it is full, so a seat that is cancelled or not taken up cannot be filled.
  • If we cancel a cohort, we refund everything you paid, automatically.
  • No other refunds are given.

4. Free resources, events and counselling

Free downloads, free sessions, Founders Forums and counselling calls are free, so no refund applies. For a paid event, the refund terms are stated on that event's page.

How to cancel or ask for a refund

Write to support@perpexbschool.com with:

  • your name
  • the programme or course
  • your receipt number or payment ID
  • the reason (optional; it helps us improve)

We reply within 2 working days.

How refunds are paid

  • Approved refunds go back to the original payment method within 5–7 working days. Your bank may take a little longer to show it.
  • Payments made by bank transfer or cash are refunded by bank transfer to an account in the payer's name.

Duplicate or failed payments

If you were charged twice, or charged but not enrolled, write to us with the payment ID. Duplicate charges are refunded in full.

Last updated: October 2026