Shipping and Delivery Policy
Perpex sells education and training services. We do not sell or ship physical products, so there are no shipping charges and no delivery address is needed.
Online courses
- Online courses are delivered digitally at lms.perpexbschool.com.
- After payment, your account is created automatically and we email you a link to set your password, normally within a few minutes. If you already have an account, the course is added to it immediately.
- If you don't receive the email, check your spam or promotions folder, or use “Forgot password” on the login page with the email you paid with.
- If you still have no access 2 hours after paying, write to support@perpexbschool.com with your payment ID.
- Access lasts as long as stated on the course page (lifetime access unless stated otherwise).
Practical HR Management Course (live online)
- Classes are delivered live online. After enrolment and the first payment, we send you the batch start date, the class schedule and your learning-platform login by email and WhatsApp, normally within 2 working days.
- Recordings, templates and assignments are delivered on the learning platform.
BYOB (in person, Kozhikode)
- Classes take place at our campus: 4th Floor, Al Rahaba Arcade, Pushpa Junction, Chalappuram, Kozhikode, Kerala 673002.
- After admission and the first payment, we send the cohort start date, timings and your learning-platform login by email and WhatsApp, normally within 2 working days.
Free resources
Free downloads (such as the HR Starter Kit) are delivered by email or as a direct download, normally immediately.
Certificates
- Perpex certificates are issued digitally, with a link anyone can use to verify them.
- Third-party certificates (such as CTDS) are issued by those bodies under their own timelines.
Exchanges
Courses and programme seats are services, not goods, so they cannot be exchanged. Refunds are covered by our Cancellation and Refund Policy.
Questions: support@perpexbschool.com · +91 97451 00046
Last updated: October 2026